Visitor Express - Core Features

Toby Ashton

Visitor Express is an end-to-end workplace management platform built by NetFM to protect and empower your workforce, streamline facilities administration, and give your organisation the flexibility to evolve its workplace strategy across any number of sites.

Plug-and-Play Modules

Visitor Express is structured around a set of seamlessly integrated modules — combine all of them or pick the ones you need to build a bespoke workplace solution:

  • Visitor Management — manned, mobile, and self-check-in receptions; optional zero-touch check-in with NDA support; visitor arrival alerts to hosts and security; Track&Trace and usage reporting
  • Desk and Workzone Booking — flexible booking rules and permissions across multiple buildings, floors, and user groups; book from a dashboard form or floor plans; integrated cleaning and sanitisation support; real-time occupancy and capacity reporting
  • Meeting Room Booking — search by availability and facilities; no hardware required; supports internal and external visitors; integrates with catering, visitor pre-registration, parking, and Microsoft Teams or Zoom
  • Employee and Visitor Parking — permits, ad-hoc bookings, payments, and smart EV bookings; optional access control and signage integration; live ANPR views; self-service or admin-approved bookings; full arrival alerts and breach reporting

Highly Configurable Core Engine

At the heart of every deployment is the Visitor Express booking, management, and reporting engine. Every rule, permission, and policy is configurable, so each module can be tailored to your organisation's unique needs — and updated as those needs change.

  • Employee and visitor directories with muster list and SMS/email communications
  • Graphical reporting with downloadable PDF, CSV, and XLSX exports
  • Optional SAML SSO, Outlook/iCal/Google Calendar, and building access control integration
  • Differing policies across multiple sites and buildings
  • Bespoke permission sets for individual user groups

Proven, Compliant, and Secure

NetFM has been delivering cost-effective software to public sector, SME, and blue-chip clients for over 20 years. Visitor Express has served more than 500,000 users and processed over 10 million bookings and transactions.

  • Scalable, robust, and cloud or dedicated hosted with mirrored production servers
  • Flexible RESTful APIs and agile, client-driven feature development
  • Dedicated account manager, online ticketing, and response and uptime SLAs
  • No mandatory hardware requirements — your employees use their own devices