Visitor Express Privacy Policy
INTRODUCTION
At NetFM, we are committed to maintaining the trust and confidence of visitors and users of our web sites, software and systems. In particular, we want you to know that NetFM is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing.
But just in case you don’t believe us, we’ve provided lots of detailed information in this privacy policy on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Grab a cuppa and read on… This privacy policy sets out how Visitor.Express obtains, manages and uses your data. This policy relates specifically to information held by Visitor.Express and is in addition to NetFM’s general privacy policy. All data is held securely and in accordance with current Data Protection legislation. If you have any questions about how we use your data, please see the “Contact Us” section on page 2 of this document.
WHERE WE GET YOUR DATA FROM
We only store information directly provided by yourself or your host. NetFM take no part in data scraping or use any external agencies for data collection. The relationship is entirely between you and ourselves.
TYPES OF DATA WE HOLD
The information stored and processed by the Visitor.Express system is limited to your title, name, email address, phone number, company and vehicle registration(s). Some Visitor.Express client systems may also request your address and postcode for use in prioritising parking permissions based on home location. All information gathered is for exclusive use by the Visitor.Express system only.
HOW WE USE YOUR DATA
We use your data to communicate with you regarding your bookings or your visit. We do no direct marketing with this data and will never pass any of your details onto any third parties.
WHO HAS ACCESS TO YOUR DATA?
Your data is held in a secure database with controls in place to limit who has access to it. We will never sell your data to other organisations.
HOW IS YOUR DATA MAINTAINED?
You can update your own data within your profile in the Visitor.Express application. Similarly, your system administrator or host can update your details within the Visitor.Express system.
YOUR RIGHTS
You may update your information and/or request a copy of any information held by NetFM at any time. To do so please see the “Contact Us” section on page 2 of this document.
USE OF THIS WEBSITE
This website may contain links to other websites. NetFM is not and will not be held responsible for the privacy practices and/or the content of any third party websites. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTACT US
If you have a general question, concern or complaint about how your data is used by NetFM, please do contact us using the details below: Email: privacy@netfm.org Tel: 07973 673027 Or write to us at: NetFM UK Limited, Withycombe, Crowthorne, Berkshire, RG45 7ND If you have any questions more generally regarding Data Protection at NetFM, then please do contact the Data Protection Officer on privacy@netfm.org
COMPLAINTS ABOUT DATA PROTECTION
If you have taken steps to have a concern or complaint about NetFM's handling of data resolved but are still not satisfied, you have a right to lodge a complaint with the Information Commissioner’s Office (ICO), who are the relevant regulator for data privacy and protection matters. The ICO can be contacted at: Wycliffe House, Water Lane, Wilmslow, SK9 5AF You can also find more information on their website: https://ico.org.uk
UPDATES TO THIS POLICY
We regularly review this policy and will update it if there are changes in how we manage or use your data. This page will always contain the latest version of this policy and was last updated in March 2022.