Customer Solutions

From local businesses to multi-national brands, we help provide the best workplace possible.

BCP (Bournemouth, Christchurch and Poole Council) use the Visitor.Express platform to power their public-facing booking service for coastal leisure assets across the south of England.
BCP (Bournemouth, Christchurch and Poole Council) use the Visitor.Express platform to power their public-facing booking service for coastal leisure assets across the south of England.

From short-term beach hut rentals and long-term seasonal licences to holiday lodge stays and venue hire, the platform handles the full customer journey — online reservations, secure card payments, automated email and SMS notifications, and a self-service customer portal — all delivered under BCP's own experience at bcp.visitor.express.

The Caravan and Motorhome Club — the UK's largest touring organisation — uses a bespoke Visitor.Express platform to manage guest arrivals across more than 20 Club Campsites nationwide.
The Caravan and Motorhome Club — the UK's largest touring organisation — uses a bespoke Visitor.Express platform to manage guest arrivals across more than 20 Club Campsites nationwide.

Bookings flow in automatically from their reservation systems, and ANPR cameras at Club campsite barriers match arriving vehicles against live booking data in real time, opening the barrier and triggering an SMS-driven FastTrack Check-in sequence without staff needing to be present.

Guests can confirm or update their vehicle registration, choose their own pitch from an interactive site map, and communicate with Club Campsite teams — all from their mobile phone.

The platform handles the full guest journey from pre-arrival reminders and payment links through to departure tracking and overstay detection, operating continuously across all sites.

Visitor.Express Enterprise dynamically manages both visitor and employee parking across NatWest Group's UK corporate sites — serving over 4000 visitors each month.
NatWest Group's core Visitor.Express solution allows pre-booking of visitors by Host Employees, managing Visitor Parking capacity, Visitor Arrival SMS alerts, an emergency Muster List and delivers Visitor Analytics.

The Visitor.Express CPMS staff parking module enables employee parking permit applications over any device, with detailed permit parking management and real-time usage reporting to Admin. It is fully integrated with car park Barriers, ANPR cameras, Card Readers and Occupancy Signage - delivering a dynamic, full-featured, end-to-end car park management system.

Flexible Visitor.Express APIs are used to link this service to other information based systems within NatWest Group. These include integrations with Promag and Paxton access card and access control systems as well as Designa, Quercus and MAV ANPR cameras (across multiple sites). Visitor.Express can be integrated with almost any 3rd party system of almost any complexity and combines these to work within a single user interface.

Rolls-Royce have a Visitor.Express Enterprise service that integrates two major sites using ANPR smart cameras and high definition digital signage.
Rolls-Royce have a Visitor.Express Enterprise service that integrates two major sites. All employees and visitors are presented with clear 'where to park' instructions on entry.

In addition, security guards have real time tablet displays of all parking and entry breaches. These may include unknown vehicles entering site, known vehicle in out of contact location, or wrong occupancy count for a known vehicle. This allows security to provide an informed presence across both campuses to provide maximum site security.

"Visitor.Express Enterprise ensures our employees and clients are secure wherever they may be working." — Rob Walker

RBS chose Visitor.Express Enterprise to manage all front of house interactions for their flagship Gogarburn office.
Visitor.Express provided an effective solution to cover the 10,000 employee vehicles and 3,000 monthly visitors of RBS's Gogarburn headquarters.

The solution includes MAV smart cameras and parking barrier controls externally while internally Visitor.Express provides real time tablet displays to street ambassadors who perform the reception staff duties.

Visitor.Express also integrates with and enables easy lanyard printing (Evolis) with reusable cards. This means visitors are welcomed immediately with their lanyard ready and host informed of their arrival prior to them reaching the reception areas.

SkyScanner have selected Visitor.Express Enhanced to manage parking at their busy Edinburgh office. Visitor.Express Enhanced has enabled them to simply outsource all the parking control such that all employees can instantly see when parking is available, and make reservations for the current and next week.
SkyScanner are a well known web service provider for those looking for cheap flights and cost efficient airport parking. They have selected Visitor.Express Enhanced to manage the parking at their busy Edinburgh based office. Here they have constant pressure on parking space availability. Visitor.Express Enhanced has enabled them to simply outsource all the parking control such that all employees can instantly see when parking is available, and make reservations for the current and next week. This prevents frustrated time wasting and pollution looking for parking and also ensures all employees get a fair based usage of the parking facilities.

SkyScanner have linked Visitor.Express with their latest active directory login service from Microsoft - ensuring all employees have a single sign on experience when using the Visitor.Express Enhanced parking controls.

Tesco IMS is a leading financial services provider that leverages multiple modules within the Visitor.Express Space Management platform — including FairShare in the parking module — to support a modern, flexible working environment.
Tesco IMS is a leading financial services provider that leverages multiple modules within the Visitor.Express Space Management platform to support a modern, flexible working environment. These include fully integrated online desk booking, meeting room and collaboration space scheduling, visitor management, and employee fair-share parking management—collectively delivering a seamless and efficient experience for both staff and visitors.

Each of these modules is underpinned by comprehensive utilisation reporting, providing valuable insights into how spaces are used across the organisation. This enables Tesco IMS to make informed, data-driven decisions and optimise workspace allocation, ensuring resources are used as effectively as possible.

All modules are accessible via both desktop and mobile interfaces, offering users convenient, flexible access and ensuring a consistent experience regardless of location or device.

"We are very proud to be working with such a leading brand name using our Visitor.Express service. The value for money ethos of Tesco is something we look to offer all our SME Enterprise customers. — Toby Ashton - Account Director for Tesco IMS"

Customer Solutions

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